One of the more popular attendees at customer advisory board (CAB) meetings is the customer speaker, or more accurately, customer “session owner” as they will (hopefully) do much more than merely ...

Editor’s note: Spotlight is an occasional feature about a company, entrepreneur, or business issue. Fintech company Total Expert started out in a basement office but is soaring today with rapid growth ...

Viddler, our platform for video publishing, recently visited Philadelphia to watch PlanPhilly at work and feature us in a “Customer Spotlight” video. It’s Viddler’s way of sharing our story and ...

Confirmit is an on-demand software platform designed to enable customer feedback. Confirmit is designed to allow retailers to collect feedback through various channels, including Web, telephone, paper ...

Startup Spotlight profiles tech startups in the Pacific Northwest. by Lisa Stiffler on Apr 18, 2018 at 3:00 pm April 19, 2018 at 9:38 am LaunchBoard CEO Joshua Del Begio, left, and Chief Product ...

Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More Gong, the eight-year-old company focused on making technology that ...

Did you ever wonder what makes one company successful and another fail? Two elements (in my opinion) are the root cause of all business success: customer-centrism and differentiation. Customer-centric ...

What problem did commercetools solve for Interflora UK? Interflora UK embarked on a digital transformation journey with commercetools to enhance customer experiences. The focus was on addressing ...

Nasdaq Customer Spotlight is a new series that showcases market opportunities, trends and challenges around the globe that have resulted in companies partnering with Nasdaq for high-quality market ...

Improving customer experience (CX) has moved to the top of the CEO’s agenda. Organizations are under pressure to innovate and deliver better products and services faster to please fickle consumers, ...