Empathy in design has emerged as a fundamental paradigm for understanding user experiences and shaping innovative solutions. By bridging the affective and cognitive elements of human interaction, ...

Celebrating leaders and researchers who prove that empathy isn’t a soft skill but a force that transforms business and ...

Many companies struggle to reflect customer understanding in the experiences they create, missing out on opportunities to make customers feel heard and understood, according to a report from Forrester ...

Yuanchao Zhang is a multidisciplinary designer based in Los Angeles, California, known for his innovative approach to creative direction, user experience, and the burgeoning fields of Web3 and NFTs.

The evidence that empathy can generate real business results is there—so why do so many leaders choose to ignore it?

Megumi Hiramoto is a creative visual designer and a champion of empathetic, accessible design in educational technology. “Many don’t value the importance of accessibility, especially in design, and ...

Efforts to increase diversity, equity, and inclusion, accessibility and justice (DEIAJ) in STEM spaces must include the faculty that teach students and supervise research, demonstrating and setting ...

We become more efficient when we mimic nature. Consider how nature-based architectural design has been shown to promote productivity, one psilocybin-assisted therapy session has shown to be more ...

Managers are expected to provide employees with more emotional support than ever—and many are burning out. There’s a better way. by Jamil Zaki When I started studying empathy, nearly 20 years ago, its ...