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Major UK Bank to Discontinue Paper Statements for 1.9 Million Customers Starting September 1
First direct, a major UK bank, is facing significant criticism following its announcement regarding a transition to digital-only bank statements. Effective from September 1, 1.9 million account ...
Lucinda Scott, customer service director at first direct, tells Fiona Haran about the factors behind the bank’s position as the UK’s number one customer service brand. Earlier this year, ...
Parents have slammed a family show presented at Leeds First Direct Bank Arena over the festive season as "inappropriate".
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