Seeking to enhance your customer support experience? Mobile apps for help desks empower support teams with the capability to handle tickets and address problems on the go. Explore our top mobile ...

eWEEK content and product recommendations are editorially independent. We may make money when you click on links to our partners. Learn More. Spiceworks announced the ability for IT professionals to ...

The enterprise software giant is adding a help desk application designed to give HR managers more visibility into the workforce and employees a more user friendly portal for accessing HR resources.

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65% of IT help desk teams dealing with excessive stress, burnout Your email has been sent A new report from Splashtop shows that IT support is under a great deal of pressure when it comes to working ...