One of the most daunting tasks IT leaders face is how to structure a cost recovery — or chargeback — system that works. Countless CIOs have been burned or even seen their jobs put in jeopardy over ...

Before virtualization came around, IT departments typically had a process in place to account for department chargebacks when it came time for billing departments for computer resource consumption.

As digital marketplaces expand, so too does the complexity of managing financial risk. Among the most pressing concerns is chargeback fraud, a deceptive practice that exploits the dispute resolution ...

It may feel like you can finally rest and move on after you’ve made a sale–but beware of what might come after. A chargeback–when funds are returned to a customer after they’ve disputed a charge–is ...

Let’s face it: Your department is a cost center without a revenue stream to offset your cost structure. Hence, you are totally reliant on the revenue-producing units within the company to pay your way ...