Interactive Voice Response (IVR) is a mechanized innovation that enables human-to-human communication via DTMF input (Dual-tone multi-recurrence). In today’s business world, virtually all businesses ...
SAN FRANCISCO, Aug. 19, 2015 /PRNewswire/ -- Cyara (www.cyara.com) announced the launch of Cyara Crawler today, the world's first automated software that explores, maps and documents interactive voice ...
Conversational IVR is so much more than just a programmed voice bot. When properly implemented, it can have real benefits for customer support. Conversational IVR uses natural language processing and ...
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