SALT LAKE CITY--(BUSINESS WIRE)--NICE inContact, a NICE (Nasdaq: NICE) business, today announced that Govolution, a leader in multichannel payment technology including contact center payments, has ...

RevSpring announced their IVR solution is available in the Epic App Orchard. Livonia, Mich. (May 19, 2020) RevSpring, the leading provider of healthcare financial engagement and payment solutions, ...

EnlivenHealth, a division of Omnicell, is debuting a personalized Interactive Voice Response technology solution that automates patient communications and frees up pharmacists to spend more quality ...

The best IVR systems enable businesses to manage inbound calls at scale, and empower customers to answer questions on their own. From simple phone menus to next-gen conversational IVR, this list ...

Bridger Insurance Services, an auto insurer in California and Texas, has selected insured.io to provide interactive voice response to improve the customer experience for its auto insurance customers.

It’s 2025, and Interactive Voice Response (IVR) is no longer just an AI-generated voice taking meal orders at your favorite fast-food restaurant. Major enterprises are implementing IVR technology in ...

OMAHA, Neb.--(BUSINESS WIRE)--West Interactive, leading provider of hosted and managed automated customer contact solutions, today announced a managed service offering that simplifies the design, ...

Although patients increasingly want 24/7 convenience, many still prefer to interact with providers and health systems via telephone. Becker’s Hospital Review recently spoke with two experts from ...

IVR Pricing Is Erratic, But it Can Work in Your Favor Your email has been sent IVR pricing gets more complex as your needs get more advanced. Here’s how to avoid being blindsided by rising IVR costs.