Microsoft Lync deserves consideration as a platform for enterprise-grade contact centers. Microsoft Lync includes a response group service that queues incoming voice calls and routes them to groups of ...
IRVINE, Calif.--(BUSINESS WIRE)--Zeacom, a global provider of multimedia contact center and business process automation solutions, today reported that its Zeacom Communications Center (ZCC) contact ...
OTTAWA, Ontario--(BUSINESS WIRE)--prairieFyre Software, a Microsoft Gold Communications and Independent Software Vendor (ISV) Competency Partner developing unified communications and contact center ...
How do you integrate Lync with legacy communications infrastructure? One useful element may be session management. Enterprise Connect recently ran a webinar, sponsored by Acme Packet, that addressed ...
prairieFyre’s Contact Center for Microsoft Lync Version 5.10.1 adds features to increase contact center productivity and efficiency OTTAWA, Ontario--(BUSINESS WIRE)-- prairieFyre Software, a Microsoft ...
Some results have been hidden because they may be inaccessible to you
Show inaccessible results
Feedback