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When a Microsoft customer service agent like Azure support escalation engineer Michael Simons takes a case out of his queue, he never knows what kind of inquiry will appear in his chat window. Will it ...

Microsoft has unveiled a sweeping overhaul of pricing for its Microsoft 365 commercial and government subscription plans, set ...

Partners are applauding a sweeping Microsoft reorganization that will consolidate several of the company's partner and services teams, as well as create a new cloud-focused unit to accelerate cloud ...

Judson Althoff, Microsoft's Executive Vice President of Worldwide Commercial Business, is getting even more responsibility and power with the latest mini-reorganization at the company. Announced ...

Judson Althoff, a 12-year veteran of Microsoft, was just named CEO of its commercial business under a leadership restructuring designed to free up Microsoft CEO Satya Nadella to focus more on the ...

Microsoft Malaysia has appointed Datin Lim Bee Wah (picture) as its Enterprise Commercial Lead for the subsidiary. Datin Lim will deliver long term relationships and value to Microsoft’s Enterprise ...

Microsoft on Thursday announced three "customer commitments" toward organizations that may use its budding artificial intelligence (AI) technologies. The commitments appear to be general statements of ...

Microsoft CEO Satya Nadella is naming one of the company’s top executives to an even bigger role, and redefining his own job in a new effort to capitalize on the AI revolution. Judson Althoff, a ...