National Geographic Traveler Editor at Large Christopher Elliott is the magazine’s consumer advocate and ombudsman. Over the past 15 years he has helped countless readers fix their trips. Here’s his ...

Booking hotels online has never been easier. But every thing that comes easy, has its flaw. And online hotel booking is also an art that not many excel in. If you thought that in just a few clicks you ...

Imagine you’re about to embark on a business trip to New York City. You want to book a hotel near the company office in Midtown. You search for hotels within your desired radius and price range, and ...

Booking a hotel seems pretty straightforward, right? And most times it is: Pick a destination, choose your dates, enter payment info and voila, happy travels! However, there are some big blunders you ...

In a pair of posts published to its consumer information and business blogs this week, the Federal Trade Commission warned travelers about the prevalence of deceptive online hotel booking websites. On ...

Photo Credit: The battle for hotel bookings between hotels and online travel agencies is as intense as it ever has been. The last year has basically been a standoff. Hilton Expedia and Booking.com, ...

The American Hotel and Lodging Association is warning consumers about the mass explosion of hotel booking scams that are costing the hotel industry billions of dollars and duping millions of travelers ...

It’s often said that the question, ‘what if Google launches something similar?’, is the kind of thing that keeps entrepreneurs up at night. But if you’re a burgeoning e-commerce startup in an emerging ...

In 1996 in the Netherlands, Geert-Jan Bruinsma, a recent college grad who always knew he wanted to start a business, discovered the Internet, and decided he wanted to create a hotel-booking website.