A small business private branch exchange system gives each of your employees access to multiple phone lines through their desk's phone. The systems are easy to operate and provide great support, but ...

There are those who remain leery of IP telephony. Nothing you say will convince them that today's IP-PBX systems are as reliable as the good old TDM systems they love. Then there are those of us who ...

So, you need to deploy a Private Branch eXchange (PBX) system for your small office. Or, maybe you want a voice-mail system running on your Linux box at home. What about an interactive voice response ...

Voice over Internet protocol and public branch exchange systems -- VoIP and PBX, respectively -- are two ways of achieving the same end goal: to make and receive phone calls. Traditional PBX systems ...

PBX (Private Branch Exchange) allows you to use the same system to manage outgoing and incoming calls, plus internal communication. Learn how to leverage PBX to stay competitive. PBX phone systems use ...

The author is assistant chief engineer of Radio One Dallas. For years, Radio One Dallas had a Nortel phone system that seemingly required a service call for anything beyond switching out a handset ...

This Comparison Guide features the leading PBX systems from established vendors like Siemens, Cisco, Avaya and Nortel as well as cutting edge systems from new vendors like Shoretel and Fonality. The ...