The Windows protected your PC tech support scam that displays ana lert that pretends to be a Windows alert that SmartScreen protected you from a threat. This fake alert then states that a malicious ...

For the most part, if you see a browser based tech support scam, then you can simply close the browser and start it again. On the other hand, if you are continuously seeing scams like the "Your ...

Tired of bad computer technical support? Here are some tips and tricks to improve your chances of a successful computer problem resolution. Think about the last time you had a computer problem: You ...

Q. I want to buy my husband a laptop that comes with great tech support because he always has a million questions. Who has the best? A. Like any computers, laptops don’t always perform perfectly. If ...

Stacia Gates was on her computer one day when something strange happened. “This pop-up came up and it said it was from Microsoft,” she described. Her Microsoft computer immediately froze, and the ...

Shara Tibken was a managing editor at CNET News, overseeing a team covering tech policy, EU tech, mobile and the digital divide. She previously covered mobile as a senior reporter at CNET and also ...

It’s bad enough that you have to spend your Sunday with the phone wedged between your shoulder and ear, as you root through your computer’s control settings or tangle with a mess of serpentine cables ...

While Microsoft might be revved up about getting people onto Windows 10 as fast as possible, if you call your PC maker's tech support line, you might be advised to roll back to older versions. As part ...

Apple owners, you're excused from reading further. No such luck for the vast overwhelming majority of man - and woman - kind. If you use a Windows PC and something goes bump in the night, chances are ...