Even little pups can have a big bite, says OPC Marketing, which this week released its latest predictive dialer product for small and medium businesses (SMBs). The product, dubbed SpitFire Predictive ...

(MENAFN- GlobeNewsWire - Nasdaq) The predictive dialer software market is expanding as contact centers adopt automated dialing to improve real-time customer engagement, eliminate manual calling, and ...

The main tradeoff between a predictive dialer vs progressive dialer is speed vs control. Learn about both and and how they compare. Before choosing between a predictive dialer and a progressive one ...

Modern businesses need automation to enhance productivity and streamline corporate processes. Call centers choose between two options: a progressive vs. predictive dialer. Which is better? Editorial ...

What Is the Best Dialer for My Call Center? Your email has been sent Learn about five types of call center dialers, including the benefits and drawbacks of each solution. Discover the ideal dialing ...