The steps of a complex process can be displayed in sequence using a graphic referred to as a process flowchart. The graphic explains the way a process is or should be functioning, depending on the ...

Workflow isn't rocket science, but it isn't magic either. While workflow can make major improvements in the way an organization runs, it achieves that goal only when its principles are applied ...

This first course of the Data-Driven Decision Making (DDDM) series empowers learners to implement data-driven process improvement objectives at their organization. The course covers: the business case ...

The term "kaizen," the Japanese word for improvement, is used by businesses to describe a technique of continuous improvement that eliminates waste, improves efficiency and involves all employees in ...