Tired of AI customer service loops? These insider tricks help you escape "frustration AI" and get real human help when you ...

With the Christmas trading period peaking, traditional surveillance technologies like CCTV can help reduce job stress caused ...

Kahuna Labs Co-founder and CEO Sanjeev Gupta said, “I am absolutely thrilled to welcome Judith Platz to Kahuna Labs. Judith has been at the center of the most important shifts in customer support over ...

Grant Blair, Bloomfield, Connecticut Former educator and tech professional urges businesses to rethink customer care as a ...

Finance chiefs will crimp AI budgets, IT chiefs get to clear AI slop. Read more at straitstimes.com. Read more at ...

Investment in a new technology platform is hoped to pay off with improvements for customers and staff at Winchester Motor ...

The rule of thumb for parents is simple. If the gift has a screen, connects to WiFi, uses an app, or mentions the cloud ...

Galco Industrial Electronics, Inc. ("Galco") announced the acquisition of Ad-Tech CCI, Inc. ("Ad-Tech"), a Harrisburg, Pennsylvania-based distributor of industrial controls, automation components, and ...

Chosen by pros: From gaming streamers and influencers to emerging gaming talent, Razer has a dedicated fanbase surrounding ...

Here’s a look at the top Canadian tech stocks positioned for success in 2026: ...

Amid a technology stocks rally that continues to extend, investors cannot help but ask whether the sector can keep surging ...

Stephen Covey’s 7 Habits offer a surprisingly practical blueprint for CX teams navigating AI, alignment and rising customer ...