Carillon Tower Advisers, an investment management company, released its “Carillon Eagle Mid Cap Growth Fund” third-quarter ...

Our employees are using the power of AI to accomplish their facilities-related tasks much faster with the Employee Self-Service Agent, built on Copilot Studio. Julie is a typical Microsoft employee, ...

Abstract: IT service providers are placing more and more resources for implementing self-service channels. Although there are several best practice frameworks available for managing IT service desk, ...

Air Canada’s chatbot made headlines in 2023 for giving a customer incorrect refund information—and the airline was held liable. A Canadian court found Air Canada liable for negligent misrepresentation ...

NEW YORK, June 11, 2025 /PRNewswire/ -- The traditional hotel front desk is no longer a must-stop for modern guests, as revealed by new Mews -commissioned research. Seventy percent of American ...

In the evolving landscape of enterprise technology, the way organizations handle IT support is undergoing a quiet but powerful transformation. At the center of this shift is Aditya Chandorkar, whose ...

A bill legalizing the self-service of beer and wine at licensed retail establishments is now just one vote away from Governor Greg Gianforte’s desk. After clearing the house in January, House Bill 123 ...

The U.S. Customs and Border Protection agency uses this procurement to ensure its offices and agencies can connect to IT systems. The U.S. Customs and Border Protection agency has given industry a ...

Customer-facing chatbots have already become a presence in some of the most common interactions within our daily lives, from Walmart using AI to help associates on the floor to Tractor Supply sales ...

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