Designed with the high-volume, high-stakes world of contact centers in mind, Call Simulator delivers AI-driven practice tailored to frontline realities. But its power doesn’t stop there.

Sep 29, 2024 · Second Nature makes it easy for call centers to roll out effective, engaging call simulations. Powered by AI, the platform offers authentic role play personas that are always …

ReflexAI’s Prepare transforms how call centers approach training and hiring. Our AI-driven simulations allow agents and candidates to practice realistic customer interactions in a risk …

Jun 6, 2025 · Conduct call center simulation assessments remotely with Skillrobo. Fully customizable skill library allows users to create tailor-made assessments for a variety of skills …

Learn how simulation can be used for improving staffing and forecasting in a call center environment and see a SIMUL8 demo model in action. Discover more about how simulation is …

SHL’s Call Center Simulations and assessment tool helps you to identify agents with the critical competencies and personality in a real-life call center environment.

Through the many different features of Simcad ®, users can create “what-if” scenarios to test out the effect of changes on the overall efficiency and operations of the call center.

Arena Simulation Software enables you to analyze call priorities, call routing options, staffing optimization, caller wait times and more.

Call Simulator™ combines Conversational AI and Generative AI to scale role-play training, providing a safe environment for practicing critical conversations anywhere at any time.