
Troubleshoot your Nest thermostat is offline - Google Help
Troubleshoot your Nest thermostat is offline Follow the steps in this article if: The app or thermostat display lists your thermostat as “offline.” You can use the thermostat to change …
Troubleshoot Wi-Fi and connection issues for Nest products
If your Nest product is offline in the app for an extended period of time, it’s unable to reconnect to your home Wi-Fi network. Important: If your Nest product is offline, it won’t have a way to …
Troubleshoot issues with the Nest Temperature Sensor - Google …
If the sensor's online, it'll show the current temperature. If the sensor's offline, the tile will be grayed out and say "Offline." Select the thermostat your sensor is connected to on the app …
Nest thermostat is offline - Google Help
Your thermostat is listed as “offline” in the app or on the thermostat display. You might only see this message intermittently, or it might be persistent. You can control your heating or cooling …
Fix Nest thermostat connection to Nest app or Wi-Fi (TD error …
To troubleshoot Nest Learning Thermostat (4th gen), go to Nest Thermostat is offline. If your Nest thermostat has issues connecting to the Nest app or Wi-Fi network, you may get one or both …
Troubleshoot when Nest Protect disconnects or is offline
If your Google Nest Protect becomes disconnected from Wi-Fi, you should experience one or more of the following: Your Protect will appear as gray and say "Offline" in the Nest app. Your …
Can't connect Nest thermostat to the app - Google Nest Help
Note: If you can't connect your thermostat to Wi-Fi or all your Nest products are offline, refer to Troubleshoot Wi-Fi and connection issues article.
Troubleshoot setup: thermostat doesn’t show your Wi-Fi network
If your Wi-Fi network doesn’t appear in your Google Nest thermostat’s network list during setup, or when you try to change the network, follow these steps. If your thermostat was connected to …
End of support for Nest Learning Thermostats (1st & 2nd gen)
Nest has announced the end of support for Nest Learning Thermostats (1st and 2nd gen). Your thermostat will no longer connect to or work in the Google Nest app or Google Home app …
Troubleshoot Weather isn't displaying (Can’t get the weather right …
“Can’t display the weather because your thermostat is offline.” If your thermostat disconnects, it'll appear as offline and won’t be able to show you local weather information. You’ll need to …