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Get more Miles for Life with the DBS Altitude Card. Earn up to 38,000 miles when you spend S$800 in 60 days. Sign up now! T&Cs apply. | DBS | Facebook
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They might've attended to your queries at your local DBS bank branch - but these aren't our usual bank branch employees. They're actually our tech colleagues who are keen to better understand the customer journey and find out about any pain points. In this episode of In The Moment, Nadia trails three of these employees on their rotation at the Customer Immersion Programme. Piloted in April, the programme aims to place DBS employees at the frontline of customer service. | DBS
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